Frequently Asked Questions

Yes. We provide FREE estimates on new installations and equipment replacements. For repair calls, a diagnostic fee may apply, which is credited toward the repair cost if you proceed with the work.

We are based in Stephenville, TX and serve Erath County and surrounding communities including Dublin, Hico, De Leon, Hamilton, Bluff Dale, Carlton, Desdemona, Huckabay, Iredell, Lingleville, Morgan Mill, and Selden. Not sure if we cover your area? Call 254-968-4327.

Yes. Jessie's Air Service is a fully licensed and insured HVAC contractor operating in the state of Texas. License #TACLA 11856E.

Yes. We service residential homes and commercial buildings throughout Stephenville and surrounding areas. We also provide commercial refrigeration service.

We will diagnose your system and give you an honest recommendation. Generally, if the repair cost exceeds half the cost of a new unit and your system is over 10 years old, replacement offers better long-term value. We will walk you through both options.

Common causes include low refrigerant, a dirty evaporator coil, a failing compressor, or airflow restrictions. Some of these are simple fixes; others require component replacement. Call us and we will diagnose it correctly.

We are an authorized dealer for Bryant, Trane, and Lennox. We also service most other makes and models.

Start by checking your thermostat settings, replacing a dirty air filter, and checking the circuit breaker. If everything looks normal and the system still is not heating, call us at 254-968-4327.

A burning smell when you first turn on the heat for the season is often just dust burning off and is usually harmless. A persistent burning smell, a rotten egg odor (gas), or a metallic smell should be taken seriously. Turn off the system and call us.

Most gas furnaces last 15–20 years with regular maintenance. If your furnace is over 15 years old and experiencing repeated problems, replacement is often more cost-effective than continued repairs.

Yes. Call 254-968-4327 any time — day, night, weekends, or holidays. We answer the phone for emergencies.

We do not add a surcharge just for calling after hours. Standard diagnostic and repair fees apply, and we will be upfront about any costs before starting work.

Response times depend on technician availability and your location, but we prioritize emergency calls and aim to reach same-day. Call 254-968-4327 and we will give you an honest ETA.

Twice a year is ideal — once in spring for your AC before summer heat, and once in fall for your heating system before winter. Regular maintenance extends equipment life and prevents breakdowns.

Most standard 1-inch filters should be replaced every 1–3 months. Thicker filters (4–5 inch) may last 6–12 months. Homes with pets, high dust, or allergy concerns benefit from more frequent changes.

Yes. We offer financing options for new installations and qualifying repairs. Ask us for details when we provide your estimate.